Privacy Policy

Air Transportation:
ARC/IATAN jet economy class, round trip from gateway city applicable on all IATAN and ARC carriers, based on the non-refundable fare. Tours must be fully paid for and tickets issued no later than 60 days before the tour’s departure date. If you cancel or change your reservation for any reason after tickets have been issued, a cancellation fee of 100% of the ticket price will be charged by the airline. Fuel Surcharges: We will review the air costs approximately 65 days before departure and notify you of any changes in air fuel surcharges or taxes. Deviations: Deviation requests should be in writing and will incur an additional service fee plus any applicable fare increases.

Land Transportation and Transfers:
By private deluxe motor coach.

Accommodations:
Tour prices are per person, based on two persons sharing double or twin-bedded rooms with private bathroom with tub or shower. Single rooms subject to availability and an additional cost (see inclusions tab for cost) (tour participants without a roommate will have to pay the single room surcharge). Hotels used are first class, superior first class and deluxe category.

Meals:
Breakfast and dinner daily. Meals provided might differ from tour to tour. Coffee or tea included with breakfast; all other beverages are extra.

Baggage:
Subject to change, free baggage allowance is governed by the airline on which you are flying. Baggage allowance guidelines will be included in your final documents. Excess baggage will be charged at the established rates. Due to limited motor coach capacity we urge our tour members to carry only one bag per person. Porterage for one checked bag is included in the tour price. Excess baggage charges from the airlines and motor coaches are the passenger’s responsibility and will be collected at time of handling.

Service Charges and Taxes:
Those normally levied by hotels and restaurants are included and all departure taxes and tipping.

Not Included:
Passport costs, and health documentation costs (when required); food and beverages (including coffee and tea) not usually included with regular table d’hote meals; optional sightseeing tours and excursions; accident, baggage and trip cancellation insurance; transporting and handling excess luggage; tips to persons rendering special services not specifically mentioned as included; items of a purely personal nature such as laundry, telephone and cable expenses, internet access, room service orders, etc.; transportation between hometown city and gateway city.

Insurance:
Acting only as agents for suppliers, Wilcox World Travel and Tours, Div. of Wilcox Travel Agency, Inc., is not responsible for damage, loss, or theft of luggage and/or personal belongings, or for personal injury, accident and/or illness. For protection, it is important that you have adequate insurance to cover these possibilities. We recommend Allianz Travel Insurance. Travel protection is available to all residents of the U.S. and Canada, and includes coverage for lost luggage, medical emergencies and more. Guests booking a tour will have the option of purchasing cancellation protection in the event they need to cancel their trip after making their reservations. This optional Guest Protection may be requested at time of booking and fee included with initial payment. Details will be provided with written confirmation of your tour reservation.

Important Passport Information: 
A valid passport is required and must be obtained in person by each tour member at a local passport office. Passports must have an expiration date 6 months past return date in order to travel with this tour. If your expiration date is less than the above mentioned , you must renew your passport in order to participate.

VISA:
Some countries require a visa be obtained prior to granting entry. If this is a requirement for you tour it will be noted on that tour’s terms & conditions.

Deposits and Payments:
A deposit of $300.00 per person is required immediately (unless noted otherwise). Installment payments are accepted and updated statements will be forwarded with each payment sent. The balance is due no later than 60 days prior to departure. Please check your statement for specific due dates. Tour conditions and airfares are subject to Governmental, ARC/IATAN, and airline regulation requirements in effect on the date of and during the tour. All airfares and land rates are quoted in US Dollars and are based on tariffs and cost in effect at the time and are subject to change without notice. Land costs are based on group rates and final tour cost may be dependent on number of tour participants.

Guests with Disabilities:
Please be aware that certain land tours may not be fully accessible to persons with disabilities. Wilcox World Travel and Tours must be notified of any special medical, physical or other requirements of passengers at the time of booking. Should a passenger require the assistance of another to make this tour, it is the responsibility of that passenger to arrange for a companion to provide the assistance at all times and for the entire duration of the tour.

Participating Air Carriers:
The services of any ARC/IATAN air carrier may be used by Wilcox World Travel and Tours, Div. of Wilcox Travel Agency, Inc. for the air portion of these tours.

Responsibility:
Your tour operator, Wilcox World Travel and Tours, Div. of Wilcox Travel Agency, Inc., an ARC/IATAN appointed agent, acts as agent for you in the making and securing of all arrangements for transportation, sightseeing, or for hotel accommodations for the tour. Wilcox World Travel and Tours does not own, manage, control or operate any transportation vehicle, any hotel or restaurant, or any other supplier of services. All coupons, receipts and tickets are issued subject to the terms and conditions specified by the suppliers. Thus, by accepting the coupons and tickets and utilizing the services, you agree that neither Wilcox World Travel and Tours nor any of its Tour Hosts or Representatives shall be liable for any loss, injury or damage to you or your belongings or otherwise in connection with any accommodations, transportation or other services, or resulting directly or indirectly from any occurrences beyond its control including breakdown in equipment, strikes, theft, delay or cancellation of or changes in itinerary, or schedules, etc. Also, remember that travel documents are your responsibility as well as compliance with custom regulations. No employee of Wilcox World Travel and Tours can change the terms under which you agree to take this tour. Airlines concerned are not to be held responsible for any act, omission or event during the time you are not onboard the aircraft. The passage contract in use by the airline, when issued, constitutes the sole agreement between it and you.

Cancellations and Refunds:
If a passenger cancels his/her tour membership up to 61 days prior to departure, there will be a cancellation fee of $250.00 to cover administration and communication costs. For cancellations within 60-46 days of departure date you will be subject to a 50% penalty or $250.00 whichever is greater. Cancellations within 45 days are subject to a penalty of 100% of tour price. All cancellation requests must be addressed to Wilcox Travel in writing. Trip cancellation insurance is strongly recommended.

NOTE:
Wilcox World Travel and Tours reserves the right to cancel, withdraw, or change the tour, in part or whole, at any time. In the event of a change deemed necessary by Wilcox World Travel and Tours, the sole and exclusive obligation of Wilcox World Travel and Tours, Div. of Wilcox Travel Agency, Inc. is to refund monies recovered.
AFFILIATIONS

Contact information

Wilcox World Travel and Tours
1550 Hendersonville Road, Suite 214,
Asheville, NC 28803
Call Today
828.254.0746
Toll Free
800.2.WILCOX