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Wilcox Travel Consultant Fred Reed Receives Life Time Award

December 11, 2014


~ Sandals Resorts and Beaches Resorts Honor Shining Stars at the 13th Annual Sandals Travel Agency Recognition (S.T.A.R.) Awards~


Sandals Resorts celebrated The 13th Annual Sandals Travel Agency Recognition (S.T.A.R.) Awards on December 9, 2014, at Sandals Grande Riviera Beach & Villa Golf Resort.


A total of 400 travel agents from North America, UK, Canada and Latin America traveled to Ocho Rios, Jamaica where they were recognized for their diligence and fortitude in selling the world’s best Luxury Included® vacations. Their trip consisted of activities and celebrations at Sandals Grande Riviera as they were honored for their hard work this past year.  Agents also experienced and enjoyed all the Luxury Included® amenities at Sandals Grande Riviera with an itinerary that included a beach party, a luncheon hosted by the Chairman for Chairman’s Royal Club members, Island Routes Caribbean Adventure tours, an exclusive performance from Tessane Chin, winner of NBC’s “The Voice” and much more. Agents were also able to spread holiday cheer with the Sandals Foundation by giving toys to local children of Stewart Town Primary school during the annual Christmas Treats celebration.


Special guests attending the 13th annual award ceremony included President & CEO of ASTA, Mr. Zane Kerby, who personally addressed the agents; keynote speaker and Dr. The Hon. Kenneth Wykeham McNeill, Minister of Tourism and Entertainment for Jamaica and event sponsors, TravelWeek, Travel Agent magazine and AirCanada.


Sandals Resorts created the S.T.A.R. Awards in 2002 as a way to recognize top travel agents and their agencies as well as showcase the latest resort products and on-island attractions.  In addition to top product, regional and national categories, the S.T.A.R. Awards announced the Worldwide Top Ten Travel Agencies, President’s and Chairman’s Awards and the Lifetime Achievement Awards. Among the impressive awards taken home this year, the distinguished group of winners included the following:


  • Lifetime Achievement Awards:

o   Marta Perez, Roger’s Travel

o   Rita Caracola, Travel Expo

o   Barbara May, Travel Leaders

o   Fred Reed, Wilcox Travel

o   Cindy McCabe, Bethany Travel

o   Glenn McGehee, McGehee Cruise & Vacation

o   Linda Martindell, Totem Travel

o   Douglas Dorey, Ultima Travel

  • CEO’s Award: Kira Solomon, My Paradise Planner (US)
  • Chairman’s Award: Kim Hartlen, (CAN); Mark Hennigan, Dreamer’s Travel (US)
  • Worldwide Top Grand Pineapple Travel Agency Chain: American Express Travel
  • Worldwide Top Beaches Travel Agency Chain: AAA Travel
  • Worldwide Top Sandals Travel Agency Chain:Liberty Travel
  • Worldwide Contribution to the Sandals Foundation:Jennifer Borgh, Travel Only (CAN)
  • Worldwide Top Ten Travel Agencies:Nexion, INC,, KHM Travel Group, Enchanted Honeymoons, Travel Planners International INC/ATR Travel SVC, Cruise Planners/American Express, Vacations To Go,, LoyaltyOne Travel, V.I.P Vacations, Inc.

World’s first Airbus A350 delivery set for Dec. 13

We Salute Our Veterans

Veterans Day

To serve in the military is to take a solemn oath to “support and defend the Constitution of the United States” This is a life changing commitment that may put one in the path of mortal danger.

Today we salute and honor one of our own, Corey D Wilcox, SPC, stationed in Katterbach Germany, and along with all active and veteran military service members. Thank you for demonstrating what our fore fathers stood for, “The Land of the Free and Home of the Brave.”


The Best Caribbean Hotels for Art

November 6, 2014 | 6:19 pm | Print


By Sarah Greaves-Gabbadon
CJ Travel Editor


We choose a hotel for a combination of its location, amenities, service and price. Art rarely makes the list. But in the same way that art makes a house a home, it also has the power to subtly but significantly transform a hotel into a more personal, intimate space that can enchant and excite as it accommodates. Browse our 11 favourite arty Caribbean hotels, where wandering the property is like taking a gallery tour.


Ladera, St Lucia

This St Lucia boutique resort’s art offerings are largely in the exquisite details: colourful mosaics along the pool and even in the shower and, most importantly, the elaborate wood carvings of on-site master craftsman Boniface Modeste. (Above: a shower floor at a Paradise Ridge suite). Of course, the views of the Pitons (cover photo) are a masterpiece in their own right.

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First Hyatt Hotel Opens in Panama

November 6, 2014 | 5:49 pm | Print


Above: the new Hyatt Place hotel in Panama

By the Caribbean Journal staff

The first Hyatt Place hotel has opened in Panama.

The Hyatt Place Panama City/Downtown is the first Hyatt-branded hotel to enter the Panamanian market, and the latest Hyatt Place to debut in the wider region.

“We are delighted with the opening of Hyatt Place Panama City/Downtown because not only does it represent the first Hyatt-branded hotel in Panama, it marks the continued growth and development of the Hyatt Place brand,” said Myles McGourty, vice president for Latin America and the Caribbean for Hyatt.

The 165-room hotel is located in Panama City’s financial zone, about 25 minutes from Tocumen International Airport.

“Hyatt Place hotels have been extremely well received by our guests around the world, especially in the United States and Latin America,” McGourty said. “e have been on a path of meaningful growth in the region and being represented in Panama is important because our guests are traveling there for business and pleasure.”

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Wilcox World Travel and Tours Awarded American Express Travel’s Representative Network Agency of the Year

American Express Travel Network Urges Agents to Use Technology

By Newswire | October 21, 2014
Travel agents were encouraged to embrace advances in digital technology and to continue elevating the value of travel professionals during American Express Travel’s annual Retail Travel Network Learning Forum & National Summit.

English: The World Financial Center in New Yor...

English: The World Financial Center in New York City, as seen from the Hudson River. Camera: SONY DSC-P10 (Photo credit: Wikipedia)

Travel agents were encouraged to embrace advances in digital technology and to continue elevating the value of travel professionals during American Express Travel’s annual Retail Travel Network Learning Forum & National Summit.

The week-long event stressed the future importance of technology and the need to provide superior service to customers, AMEX noted. The conference also marked American Express Travel’s 100th anniversary and the Representative Network’s 50th anniversary, both taking place in 2015.

“We are making investments in technology and partnerships that help our travel counselors continue to make great trips possible. We have the right partners and infrastructure in place to innovate and continue to be a leader in the travel industry,” said Yana Gutierrez, vice president, strategic partnerships and representative travel network, for American Express Travel.

Agency Of Year2014Wilcox World Travel and Tours, the only Charter Member left, became a Representative Office back in 1967, was the recipient of American Express Travel’s Representative Network Agency of the Year award.

During the event, a number of new programs and initiatives were announced:

  • International Cruise and Excursions, I.C.E. Joins the U.S. Representative Network 
  • New Cruise and Tour Booking Tool and App: The tool will provide travel counselors with the ability to search, compare and book online. Agencies can make available on their website a booking widget for consumers to use directly, and a customer-facing iOS and android mobile app customizable for each agency to provide directly to their customers.
  • Exclusive Offers Program: A new Exclusive Offers program was created in collaboration with key cruise and tour suppliers to derive unique, differentiated access to inventory. The offers, which will change every other month, will allow suppliers to assign dedicated booking windows or sailings where it is exclusively available to American Express Travel counselors. These add-ons are also combinable with the benefits available through American Express Travel’s cruise and tour programs, Amex said.


Onboard Credit when you Book with Regent Seven Seas Cruises!

American Express Travel
Seven Seas Cruises
bullet Receive a $200 onboard credit per suite on Asia/Pacific, Caribbean, South America, Tahiti sailings
bullet Book between 10/15/2014 – 11/15/2014
bullet For select departures 1/1/2015 – 4/15/2015


We are happy to present you this limited time offer from Regent Seven Seas Cruises.

To take advantage of this offer, be sure to contact us today and book by 11/15/2014.

Contact your American Express Travel Representative and mention promo code AEMUL030.

Book Now!

$200 Shipboard Credit offer is per suite and is valid for applicable bookings made between 10/15/2014 and 11/15/2014 on select Regent Seven Seas Cruises voyages departing between 1/1/2015 and 4/15/2015. Shipboard Credit is not transferable and is in U.S. dollars
and is not redeemable for cash or for use in the casino. Subject to availability. Offer can be withdrawn at any time. Additional restrictions may apply. Fares are subject to increase. All fares are per person based on double occupancy for new bookings only
and may be withdrawn at any time. 2 for 1 and Early Booking Savings are based on published Full Brochure Fares; such fares may not have resulted in actual sales in all suite categories and do not include optional charges as detailed in the Guest Ticket Contract.
“Free Roundtrip Air” promotion includes ground transfers and applies to coach, roundtrip flights only from the following airports: ATL, BOS, CLT, DEN, DFW, EWR, FLL, IAD, IAH, JFK, LAX, LGA, MCO, MIA, MSP, ORD, PBI, PHL, PHX, SAN, SEA, SFO, TPA, YUL, YVR,
YYZ. Airfare is available from all other U.S. & Canadian gateways for an additional charge. Any advertised fares that include the “Free Roundtrip Air” promotion include all airline fees, surcharges and government taxes. Airline-imposed personal charges such
as baggage fees may apply. For details visit http://exploreflightfees. com. Business Class air applies to inter-continental flights only. Free 1-Night Pre-Cruise Luxury Hotel Package applies to guests 1 and 2 in Concierge Suites and higher and is not available
for new bookings made within 60 days of departure. Ships’ Registry: Bahamas.

American Express Travel Related Services Company, Inc., acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives
for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit

California CST#1022318-10, Rhode Island ML#1192, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126. © 2014 American Express.

Wilcox Travel/American Express1 West Pack SquareSuite 1700Asheville , NC 28801828-254-0746
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American Airlines Officially Begins Flights to Cap-Haitien, Haiti

October 2, 2014 | 12:18 pm | Print


Above: the American Airlines flight landing in Cap-Haitien

By the Caribbean Journal staff

American Airlines has officially begun its first-ever service to Cap-Haitien, Haiti.

The carrier’s first daily flight touched down in Cap-Haitien on Thursday morning, with Haiti President Michel Martelly, Prime Minister Laurent Lamothe and Tourism Minister Stephanie Villedrouin all in tow.

The new flight could be a boon for Haiti’s renewed tourism hopes; Cap-Haitien is close to the home of one of the Caribbean’s most famous historical sites, Haiti’s National History Park, which has been largely off the radar of travelers for decades.


Above: the new look at Cap-Haitien airport

The Cap -Haitien airport has been undergoing extensive renovations ahead of the new American Airlines service.
“The construction of the Cap-Haitien international airport represents a turning point in the socioeconomic reality of [Northern Haiti],” Haiti Prime Minister Laurent Lamothe said in a statement. “A new portal open to the world. A dream come true.”

Cap-Haitien becomes American’s second destination in Haiti, along with the capital, Port-au-Prince.


Ebola Virus Rattles Airline Industry

With help from Kathryn A. Wolfe, Kevin Robillard and Erica Martinson

EBOLA’S IMPACT ON AVIATION: As more details surface about the first patient diagnosed with Ebola Virus in the U.S. — including that he probably traveled through Washington via Dulles International Airport — airlines are trying to ease fears from concerned travelers and investors worried about how the news will affect the financial market. Kathryn has more: “Federal health authorities have said the patient’s trek originated in Liberia — one of several African countries suffering from the fast-spreading Ebola Virus outbreak — but posed no danger to fellow passengers because he had yet to become contagious. Customs and Border Protection officers are watching for signs of the disease in U.S.-bound travelers, with help from the Centers for Disease Control and Prevention. Meanwhile, airline crews are getting reminders about standard procedures for dealing with infected passengers — including tools like gloves, goggles and antimicrobial wipes.”

English: Several United Airlines aircraft at W...

English: Several United Airlines aircraft at Washington-Dulles International Airport, Virginia (Photo credit: Wikipedia)

What the airlines are doing: “The airline industry was trying to tamp down the fears Wednesday, including stressing the fact that Ebola Virus is not airborne. Airlines ‘that fly to affected countries remain in steady contact with government agencies and health officials, and have procedures in place to monitor and quickly respond to potential health concerns,’ said Vaughn Jennings, a spokesman

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Get Ready to Dream About Your Colorado Ski Vacation

Whether it’s your dream to ski or you simply wish to visit Colorado, taking advantage of Colorado ski vacation packages is a wonderful way to save time and money when planning your vacation. Here are a few tips regarding why you should consider using vacation packages and how to buy them.

Colorado ski vacation packages are becoming so popular because they allow you to arrange your flight tickets, book your hotel room, get a rental car, and so much more, all in one simple purchase. This, as you can imagine, helps enormously in saving you money, especially when you compare the total price of the ski package to how much you would have to spend were you to buy these necessities separately. Furthermore, using Colorado ski vacation packages is also useful in that you can know in advance exactly how much remains in your budget once you’ve taken care of the essential purchases.

Another reason to try Colorado ski vacation packages is that they allow you to get an insider’s look at the different tourist attractions, local events, and sights to visit while you’re in Colorado. This not only allows you to create a fun itinerary to enjoy from the very beginning, but some packages also provide you with coverage for tips, drinks, meals, and more, thus saving you even more money.

It is essential that you purchase your Colorado ski vacation packages as soon as you possibly can. Depending on the time of year, these packages can sell out very quickly indeed; the earlier you buy one, the greater your chances will be of getting to enjoy an unforgettable vacation with minimal fuss. However, if you are unable to purchase early, there are also a few last minute deals you can take advantage of as well. Keep in mind, though, that these are last minute resorts; it’s not wise to gamble your vacation away on packages that sell out so quickly.

In choosing Colorado ski vacation packages, you are doing your part to ensure that your vacation runs smoothly. You will never have to worry about not having tickets, a hotel room, or a good rental car. Furthermore, you will not have to waste time endlessly hunting for the perfect necessities for you?in most cases, these vacation packages provide you with absolutely everything you need for a wonderful getaway. Learn more today about how these vacation packages can benefit you!

Call one of our ski vacation specialists today @ 1-800-2-WILCOX or email us @