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 Wilcox Travel’s consultants are knowledgeable professionals who uphold a strict code of ethics. We provide education, training and resource materials to our consultants to equip them with the tools they need to offer you the highest quality of service. Our consultants keep up-to-date by attending industry events that offer educational seminars and networking opportunities.
In 1965, Wilcox Travel moved it Corporate Headquarters from Boone, NC, to Asheville NC. Shortly after moving American Express began searching for Travel Agencies to help support their Travelers Cheques Division and Card Division and sell travel related products to these members.
Wilcox Travel’s priority is fighting for your best interests. We have a long-standing record of fighting for consumer rights. Should you ever encounter a problem traveling, we are here to help you. We want you to have a safe and happy trip.
– Strong working relationships with travel suppliers, and the latest in computer reservations technology enable Wilcox Travel to access the most up-to-date information on how to get you the best value.
– Your best interests are our priority. Wilcox Travel has a long-standing record of fighting for consumer rights and we adhere to a strict Code of Ethics of American Express Travel Representatives.
– Our headquarters, located on the 17th floor of the BB&T Building, in downtown Asheville, NC, offers one-stop shopping for all travel arrangements. Our toll free number (1-800-438-5828) offers free calling from anywhere in the USA and Puerto Rico.
– Wilcox Travel consultants are knowledgeable and active in the industry. The American Express Representative network provides education, training and resource materials to its representatives to equip them with the tools to offer the highest quality of service.
You choose one like you would a doctor or lawyer. Since travel choices are personal decisions that reflect individual desires and lifestyles, you will want to pick an agent you can trust. Wilcox Travel consultants want to establish a long-term relationship with their clients, not just make one sale.
Wilcox Travel arranges all types of domestic and international travel, from hotel and resort accommodations to air and ground transportation, including car rental needs and tour packages. We also book vacation homes and condos, RV’s and private jets. We provide assistance with insurance protection, passport and visa applications, inoculation procedures and other foreign travel requirements. Our meeting planning and incentive travel services can assist you to take care of all the travel related procedures needed to allow you to focus on your presentations.
Wilcox Travel maintains automated individual profiles that include our client's frequent flyer number, airline seating preference, smoking or non-smoking designation and other specifications for a custom-designed trip.
Arrangements can also be tailored to suit business and vacation objectives, personal interests and budget concerns. Wilcox Travel specializes in areas such as family travel, group travel, humanitarian aid and missionary travel, the mature market, and incentive travel
Wilcox Travel is a representative of the worlds largest consumer travel network, the American Express Travel Services Network of Representatives. American Express Representatives works on behalf of its members to support pro-consumer issues. In addition to lobbying for consumer protection on issues like airline bankruptcy and travel safety, American Express has an active Consumer Affairs Department that monitors travelers' problems and helps to find solutions. We work closely with our vendors to continually upgrade service and technology to better serve our travelers.
Ask about your consultant's professional background. Many of Wilcox Travel’s consultants have been trained in business management, travel and tourism or geography. Others have supplemented their agency experience with extensive education and training courses.
Travel agents are the leading distributors of travel products and services. Agents book 75% of all air travel, 30% of all hotel reservations and 95% of all cruise reservations. Agents are the only unbiased professionals who can sort through nearly 100,000 daily changes in airfares alone.
Experience, constant industry interaction and computer reservations systems make travel agents the only source savvy enough to engineer a relaxing trip out of the fluctuating complexities of travel offerings. So, save yourself time, money and frustration.
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